Dear valued customer,
Thank you for your interest in becoming a Maddex River stockist. If you would like to be considered for a wholesale account please contact us and we will be happy to assist you.
Please be advised that approval is solely at our discretion, but we generally only grant wholesale accounts to genuine retail businesses who meet the following criteria. All applicants are reviewed individually to ensure the business is legitimate, and meets our criteria. We reserve the right to refuse OR grant a wholesale account who do not meet our criteria. Thank you for your understanding.
TERMS AND CONDITIONS
Subject to change at our discretion.
1.Businesses must be either a retail store front (bricks & mortar), online store or other similar retail operation, for the purpose of reselling Maddex River products to the general public.
2. All Australian businesses must supply an ABN (Australian Businesses Number)
We accept payment through Direct Deposit, Paypal or credit card. Please note that orders will not be sent until cleared payment is received.
All wholesale prices are in Australian Dollars (AUD). We are sure you will find our products great value for money and competitively priced.
We endeavour to keep our pricing as low as possible at all times, but pricing may change at any time at our sole discretion without prior notice.
We try to keep our shipping costs as low as possible, but due to rising shipping costs we are no longer able to offer free shipping for wholesale orders.
We offer flat rate shipping depending on the size of your order.
All orders are sent via Australia Post or other couriers and include tracking at no extra cost.
Transit times depend on the individual carrier and are not guaranteed - however in most cases, please allow 2-10 business days for delivery.
We are an Australian-based business, however we welcome our international customers too!
Please email us to find out more regarding International wholesale orders and shipping costs.
ORDER PROCESSING TIMES
As our products are handmade please allow up to 4 weeks for your order to ship, though your shipment will likely go out sooner.
All orders are checked for quality and correctness at the time of packing. We take great care to pack our orders to avoid damage in transit.
We can not be responsible for items lost in transit once it leaves our hands, so if you are concerned about orders being lost in the mail, you can opt to pay an extra fee for registered post/Signature on Delivery.
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise. return must be within 15 days of purchase.
Our mobiles are for decoration only and are not made for children to play with as they could be a choking hazard.
THANK YOU FOR YOUR INTEREST IN OUR PRODUCTS, AND WE LOOK FORWARD TO DOING BUSINESS WITH YOU!