FAQ

Exchanges and refunds

Maddex River does not offer refunds or exchanges for change of mind. We will happily replace items if they are faulty or are an incorrect order. Please email us if you have any problems and we will be happy to assist you in resolving any issues.

International Shipping

Maddex River do offer International shipping. If custom fees are applicable it is the customers responsibility.

Our Mobiles are designed to be enjoyed with the eyes only. Please ensure you hang your mobiles well out of reach of your children as there are small parts on the mobile that could be a choking hazard to young children.

Items can take longer due to large amounts of orders. Please email us if you require your items before the stated time frames.